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Last updated: July 29, 2026

Welcome to Genny! We're a community-powered marketplace for handmade, small-batch goods made with heart and hustle. We're here to celebrate the creativity of local makers and help you share your work with the world. To make sure we all stay true to that mission, we've laid out the following guidelines.

Who Belongs Here

Genny celebrates creativity in all its forms. We welcome women and gender-expansive founders who are building small businesses with purpose — whether you're crafting by hand, curating vintage treasures, or bringing a big idea to life through thoughtful collaboration.

You belong here if:

• You make, design, or curate your products with intention

• You've conceptualized your own brand or product line, even if others help you produce it

• You breathe new life into existing goods — think vintage finds, upcycled pieces, and reimagined fashion

• You're a passionate small business owner with a story to tell

• You call New England your home base (Maine, Massachusetts, Rhode Island, Connecticut, Vermont, or New Hampshire)

What "Handmade" Means at Genny

Handmade means made by you or your small team (family members, employees, creative partners) right here in the United States. You must play an active role in designing, creating, or assembling your products. Whether you work in a home studio or a community maker space, your personal touch should be at the heart of every piece.

We welcome:

• Items made using hand tools or small-scale equipment

• Original digital art and photography (see Digital Items below)

• Altered blanks (like printing your own designs on mugs or tees)

• Upcycled or vintage-based creations with added handmade work

We do not allow:

• Mass-produced products or resale of goods from wholesale platforms (Alibaba, AliExpress, DHgate, and similar)

• Resale from direct-sale companies (Mary Kay, Avon, Stella & Dot, LuLaRoe, Beautycounter, and similar)

• Outsourced manufacturing

• Dropshipping or Print-on-Demand (POD), except for artist-made prints

Prohibited Products

Due to the regulations of our payment processor, the following are strictly prohibited on Genny:

• Sex toys

• Tobacco products

• Products containing cannabis or derived substances, including CBD, THC, and CBG

• Guns, fireworks, or other explosives

• 3D printed weapons

Adult Content & Imagery

Genny keeps things PG-13 while still celebrating artistic freedom:

• Language: Mild profanity (like "damn" or "hell") is okay; explicit or hateful language is not

• Nudity: Artistic nudity in original works is fine but must be tasteful; product models must be appropriately clothed

• Adult-Themed Items: Allowed with discretion — first product image and listing name must be family-friendly

Digital Items

Digital art, templates, and patterns are welcome as long as they're your original work. Clearly state in your listing that no physical product will be shipped. If you are found to be selling AI-generated artwork, your shop will be immediately disabled and your products taken offline.

AI-Generated Art

We do not allow AI-generated artwork or templates. Every visual item sold on Genny must be rooted in human creativity. That means:

• No unaltered AI art

• No AI-generated designs or templates, digital or physical

This is core to what Genny stands for. Our shoppers come here specifically because a real human made what they're buying.

Artwork & Photography Prints

You may sell printed versions of your own original artwork or photography. If using a professional print lab, it must be US-based and disclosed in your listing. Please include details like paper type and ink used. Bonus points for showing the original!

Food & Body Products

We allow shelf-stable, handmade consumables including:

• Tea & spice blends

• Soaps and personal care products

We do not allow:

• Raw meat

• Alcohol (as an ingredient is fine)

• CBD or tobacco

• Medical claims of any kind

You must follow all applicable health and safety laws for your products.

Plants

Allowed:

• Plants paired with a handmade item (e.g., hand-painted pot)

• Handmade arrangements

• Dried or pressed botanical art

Not allowed:

• Single live plants or clippings

• Plant bulbs or seeds (unless part of a handmade item)

Animal Products & Taxidermy

Allowed with proper sourcing and ethical practices. Listings must comply with applicable laws including the Fur Products Labeling Act and Endangered Species Act.

Not allowed:

• Live animals

• Cat or dog parts or pelts

• Ivory or human remains

Cremated Remains

Custom memorial items made with cremains are allowed. Must follow USPS Priority Express shipping rules and clearly explain the process to buyers in your listing.

Gift Baskets & Kits

Allowed if the main component is handmade by you. Ask yourself: if you removed the handmade element, would the kit still feel sellable on its own? If yes, it's not eligible. No curated-only or purely resale kits — every kit must include something you personally made.

Mystery Boxes

Totally fine — just be transparent. Disclose what types of items might be included, the approximate quantity, and include a sample image.

Creative Services

We do not allow the sale of creative services including but not limited to:

Not allowed:

• Marketing services

• Graphic Design services

• Writing services

• Divination or spell work

• Prayer or ritual services

• Rentals

• Crowdfunding

Charitable Listings

Want to donate a portion of your sales to charity? We love that. Just be clear in your listing:

• Include the organization's name

• State what portion of sales you're donating

• Get permission to use their name or logo if needed

Intellectual Property Policy

By opening a storefront on Genny, you agree that all product listings, photography, text, and designs are either originally created by you or used with proper authorization or license. You may not list or display any content that infringes a third party's copyright, trademark, or patent rights.

Genny's role: We operate as a neutral, third-party marketplace. We do not pre-approve individual seller listings and we do not obtain licenses on behalf of sellers. You are solely responsible for ensuring you have the rights to everything you post.

Reporting infringement: If you're a rights holder and believe a listing on Genny infringes your intellectual property, please contact us at hello@shopgenny.com with:

• Identification of the copyrighted work or trademark you believe has been infringed

• The specific listing or URL where the material appears

• Your contact information

• A statement of good-faith belief that the use is unauthorized

• A statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act on their behalf

Our response process: Upon receiving a valid notice, we will promptly remove or disable access to the reported listing and notify the affected seller. Sellers who believe a listing was removed in error may submit a counter-notice; reinstatement will follow the timelines described in our Terms & Conditions unless the rights holder pursues formal legal action.

Repeat infringers: Sellers who receive multiple substantiated infringement complaints may have their listings removed and their store suspended or permanently closed.

Genny's own brand: Genny's name, logo, and site content are our intellectual property and may not be copied or used without our permission.

Marketing Permission

By listing your work on Genny, you give us permission to feature your images and descriptions in our marketing efforts — across social media, email, paid advertising, and press. We will always credit you properly.

Final Notes

We reserve the right to update these policies and to remove listings or sellers who don't align with Genny's values. If you're ever unsure about something, reach out at hello@shopgenny.com. We're here to help.

Ready to sell your goods at Genny? Check out our house-rules to make sure you're business is a good fit before applying. YOU BELONG HERE IF:

You call New England home (CT, MA, VT, NH, ME, RI).

You identify as a woman business owner.

You make, design, or curate your products with intention.

You’ve conceptualized your own brand and product line with heavy involvement and personalization, even if others help you produce it.

You breathe new life into existing goods — think vintage finds, upcycled pieces, and reimagined fashion.

You’re a passionate small business owner with a story to tell.

Absolutely. Genny is all about expanding your reach — you can sell on multiple platforms without exclusivity.

Vendors handle their own orders and shipping via the Genny Shopkeeper Dashboard. You'll be notified when you make a sale via email and can ship directly to the customer.

Genny is serious about security. Via your Shopkeeper Dashboard, you'll be able to connect directly to your Stripe or Paypal Business account to accept Payouts from Genny sales.

As a multi-vendor marketplace, Genny is required by law in most U.S. states to collect and remit sales tax on behalf of our sellers. That means you don’t need to worry about calculating or sending in sales tax for orders placed through the platform — we take care of that for you.

When a customer places an order, Genny automatically calculates the appropriate sales tax based on their shipping address and submits it to the state, as required by law. This ensures you're compliant and allows you to focus on what you do best: creating, curating, and growing your business.

You’ll see the sales tax listed in your order summary, but it won’t be included in your payout — because Genny remits it directly.

If you sell outside of Genny (like in-person markets or on your own site), you’re still responsible for collecting and remitting sales tax for those sales.